Skip to content
Affordable is Beautiful! SHIPPING is ALWAYS FREE!
Affordable is Beautiful! SHIPPING is ALWAYS FREE!

About Us

How to contact JJslove?

You can contact us by emails via service@jjslove.com. Please avoid sending duplicate requests as it will increase our workload and slow down responses.

Our office hour is between 8:30 to 17:30 UTC/GMT+8 (lunch break between 11:50 and 13:30), Monday to Saturday except for public and national holidays observed in China.

We will answer emails in the fastest and most efficient manner, and we aim to contact you within 24 hours at Customer Service. Please go through your email folders if a reply does not reach you after a reasonable period of time.

 

Is it safe to shop online at JJslove.com?

Here at JJslove, we are fully aligned with the spirit of the General Data Protection Regulation (GDPR) for a safe and secure Internet. We aspire to embrace privacy by design and, whenever possible, to not collect and store personally identifiable information. For the personal data, we do collect, we are committed to your right to privacy and to be transparent about how and why we store your data.

We will never share your personal and private information with anyone, and any personal information collected by us is only used to properly process and deliver your order.

 And we do not store nor ask for any credit card information. All billing information is processed by PayPal, which is an American company operating a worldwide online payments system that supports online money transfers and serves as an electronic alternative to traditional paper methods like cheques and money orders.

Email promotions and newsletters are sparingly sent to our customers (approximately 1 per month). You can opt-in and out at any time.

Who are we? Where are we based?

JJslove.com is a Japan-based e-commerce website that sells inexpensive quality household and sports items. JJslove dedicated to providing the best support for your healthy lifestyles. With 30 days’ refund and free shipping service, we are trying to give a better shopping experience.

There are just so many quality and well-made goods in Japan to be discovered by the world. Shop with us so that you can pay for reasonably cheaper prices to bring back the advanced designs and reliable quality.